Topspinner https://topspinner.net/ Connect Through News Fri, 20 Sep 2024 08:32:41 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 Τα 5 Καλύτερα Κλασικά Παιχνίδια Όλων των Εποχών: Διαχρονικά Αριστουργήματα που Πρέπει να Δοκιμάσεις! https://topspinner.net/%cf%84%ce%b1-5-%ce%ba%ce%b1%ce%bb%cf%8d%cf%84%ce%b5%cf%81%ce%b1-%ce%ba%ce%bb%ce%b1%cf%83%ce%b9%ce%ba%ce%ac-%cf%80%ce%b1%ce%b9%cf%87%ce%bd%ce%af%ce%b4%ce%b9%ce%b1-%cf%8c%ce%bb%cf%89%ce%bd-%cf%84%cf%89/ https://topspinner.net/%cf%84%ce%b1-5-%ce%ba%ce%b1%ce%bb%cf%8d%cf%84%ce%b5%cf%81%ce%b1-%ce%ba%ce%bb%ce%b1%cf%83%ce%b9%ce%ba%ce%ac-%cf%80%ce%b1%ce%b9%cf%87%ce%bd%ce%af%ce%b4%ce%b9%ce%b1-%cf%8c%ce%bb%cf%89%ce%bd-%cf%84%cf%89/#respond Fri, 20 Sep 2024 08:31:09 +0000 https://topspinner.net/?p=72409 Εισαγωγή: Από τα επιτραπέζια παιχνίδια της αρχαιότητας έως τα πρώτα βιντεοπαιχνίδια, ο κόσμος των παιχνιδιών έχει μια πλούσια ιστορία γεμάτη με διαχρονικά κλασικά. Εάν αναζητάτε τα καλύτερα παιχνίδια που σημάδεψαν γενιές και συνέβαλαν στην εξέλιξη των ψυχαγωγικών μέσων, αυτά είναι τα 5 που δεν πρέπει να χάσετε. Ακολουθούν συμβουλές και αξιολογήσεις για να επιλέξετε το κατάλληλο!

1. Σκάκι (Chess)

  • Βαθμολογία: ⭐⭐⭐⭐⭐
  • Εποχή: Αναπτύχθηκε τον 6ο αιώνα, είναι το απόλυτο παιχνίδι στρατηγικής.
  • Γιατί να το παίξεις: Το σκάκι ακονίζει το μυαλό, ενισχύει τη στρατηγική σκέψη και προσφέρει αμέτρητες παραλλαγές για όλους τους παίκτες, από αρχάριους έως μάστερ. Είναι ένα παιχνίδι που παραμένει αναλλοίωτο στον χρόνο.
  • Συμβουλή: Ξεκίνα από απλά μαθήματα και προπονήσου συστηματικά για να κατανοήσεις τις πιο αποτελεσματικές τακτικές.

2. Monopoly

  • Βαθμολογία: ⭐⭐⭐⭐
  • Εποχή: Κυκλοφόρησε το 1935 και από τότε έχει κατακτήσει οικογένειες και φίλους παγκοσμίως.
  • Γιατί να το παίξεις: Μάθε οικονομικές δεξιότητες, πάρε ρίσκα, και δες πώς θα μπορέσεις να κυριαρχήσεις στο ταμπλό, αγοράζοντας και πωλώντας ακίνητα.
  • Συμβουλή: Να είσαι προσεκτικός με τη διαχείριση χρημάτων και μην υποτιμήσεις τη σημασία των μικρών ιδιοκτησιών στο αρχικό στάδιο του παιχνιδιού.

3. Super Mario Bros.

  • Βαθμολογία: ⭐⭐⭐⭐⭐
  • Εποχή: 1985 – ένα από τα πιο εικονικά βιντεοπαιχνίδια όλων των εποχών.
  • Γιατί να το παίξεις: Εισήγαγε τον κόσμο σε συναρπαστικούς χαρακτήρες και επίπεδα με εξαιρετικό σχεδιασμό. Ο Mario είναι ο ήρωας που έχει κερδίσει τις καρδιές εκατομμυρίων.
  • Συμβουλή: Εξασκήσου στη χρήση των power-ups και μάθε να προβλέπεις τις κινήσεις των αντιπάλων για να προχωράς στα πιο δύσκολα επίπεδα.

4. Tetris

  • Βαθμολογία: ⭐⭐⭐⭐⭐
  • Εποχή: 1984, ένα από τα πιο γνωστά puzzle games.
  • Γιατί να το παίξεις: Ο συνδυασμός απλότητας και στρατηγικής είναι αυτό που το καθιστά ακαταμάχητο. Ακόμη και δεκαετίες μετά, το Tetris συνεχίζει να προκαλεί το μυαλό και τις δεξιότητες των παικτών.
  • Συμβουλή: Εστίασε στη διατήρηση των γραμμών καθαρών και μην παρασυρθείς στο να κυνηγάς συγκεκριμένα κομμάτια – παίξε με αυτό που σου δίνει το παιχνίδι.

5. Dungeons & Dragons (D&D)

  • Βαθμολογία: ⭐⭐⭐⭐
  • Εποχή: Ξεκίνησε το 1974 και είναι το παιχνίδι που γέννησε τη σύγχρονη κουλτούρα των RPGs.
  • Γιατί να το παίξεις: Είναι ένα επιτραπέζιο που προσφέρει άπειρες δυνατότητες δημιουργικότητας και φαντασίας. Χτίσε τη δική σου περιπέτεια και ζήσε σε έναν κόσμο που εσύ δημιουργείς.
  • Συμβουλή: Ξεκίνησε με μια καλή παρέα και ακολούθησε έναν έμπειρο Dungeon Master που θα σε καθοδηγήσει στα πρώτα σου βήματα.
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Finding a Job After 50 https://topspinner.net/finding-a-job-after-50/ https://topspinner.net/finding-a-job-after-50/#respond Tue, 20 Aug 2024 13:17:42 +0000 https://topspinner.net/?p=72405

Finding a Job After 50:A Guide to a Successful Career Transition

Finding a job after 50 can be a challenging yet rewarding endeavor. People often ask me if it is hopeless to look for a job after a “certain age.” Everyone has heard stories about ageism and the perception that older workers are not in demand because they are not current with emerging trends and technology or can’t keep up with the required pace. How can you overcome age-related biases and effectively leverage your experience to stand out in a competitive job market? In this article, I provide insights and strategies for navigating the job market after 50, addressing common concerns and offering practical tips for a successful career transition.

Embrace Lifelong Learning

A commitment to lifelong learning is one of the most critical factors in finding a job after 50. Building new skills and staying updated on industry trends is essential in today’s rapidly evolving job market. Consider enrolling in workshops, online courses or certification programs to enhance your knowledge and make yourself more marketable to potential employers. This proactive approach broadens your skill set and signals to employers your willingness to adapt and grow, which are crucial traits in today’s workforce.

Leverage Transferable Skills

People with extensive work experience often have valuable, transferable skills across various industries. Identify the skills you have developed throughout your career and highlight them in your resume and job interviews. Effective communication, leadership, problem-solving and adaptability are examples of transferable skills that employers highly value. Moreover, demonstrate how these skills can apply to new roles and industries by providing concrete examples of past experiences. Consider leveraging your skills to mentor others and help them grow in their careers.

Maintain Your Resume and LinkedIn Profile

Update your resume to highlight your achievements and showcase your breadth of experience, emphasizing your most relevant skills and accomplishments. Focus on your last 10–15 years with quantifiable achievements. Additionally, ensure your LinkedIn profile is continually up-to-date and reflects your professional journey. LinkedIn is a powerful networking and job search tool, so leverage it effectively by engaging with industry professionals, joining relevant groups and sharing insightful content.

For more tips on maintaining your LinkedIn profile, see my companion article, Maintaining a Powerful LinkedIn Profile: A Comprehensive Guide for Senior Executives.

Network Strategically

Networking is crucial in executive-level job hunting, especially for individuals over 50. Attend industry events, join professional groups, and connect with former colleagues and acquaintances. Networking can open doors to new opportunities and offer valuable insights into the job market. Do not hesitate to seek advice from mentors or industry professionals who can provide guidance based on their experiences. Additionally, consider corporate and nonprofit board service, volunteering and participating in community initiatives to expand your network and showcase your skills and expertise. A well-curated network is not just a path to new opportunities but also a source of support and advice, making your job search a more manageable and less isolating experience.

Showcase Adaptability

Employers often seek candidates who are adaptable and willing to embrace change. Be prepared to show how you have successfully navigated transitions in the past and how your skills apply to the evolving demands of the job market and your industry. Emphasize your ability to learn quickly and adapt to innovative technologies and work environments. Highlight specific instances where you have demonstrated flexibility and agility in response to challenges or changes in the workplace. This adaptability demonstrates resilience and a forward-thinking mindset—highly prized in today’s dynamic work landscape.

Address Age-Related Concerns Proactively

Addressing potential age-related concerns proactively during the job search process is essential. Emphasize your enthusiasm for learning, staying current in your field and contributing to a dynamic work environment. Focus on your value and experience rather than dwelling on age-related stereotypes. Additionally, consider incorporating modern technologies and tools into your skill set to demonstrate your willingness to embrace innovation and stay relevant in today’s workforce. Showcasing a proactive, energetic approach can help mitigate potential biases and highlight the unique advantages of your experience.

In conclusion, finding a job after 50 requires a strategic and proactive approach. Embrace lifelong learning, leverage transferable skills, maintain your resume and LinkedIn profile, network strategically, showcase adaptability and address age-related concerns proactively. By adopting these strategies, people over 50 can navigate the job market successfully and embark on a fulfilling and rewarding career transition.

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Measuring Right: Understanding Goodhart’s Law https://topspinner.net/measuring-right-understanding-goodharts-law/ https://topspinner.net/measuring-right-understanding-goodharts-law/#respond Tue, 20 Aug 2024 13:15:37 +0000 https://topspinner.net/?p=72403

If you don’t frame your metrics right, they can distort behaviors. 

A bank executive once insisted that I do him a favor by getting a free credit card (even when I did not require it). He was one customer short of being eligible for a quarterly bonus. He suggested that get the card now, and as soon as I get it, I can block or cancel it. He was clearly focused on meeting his numbers at the cost of a customer.

Goodhart’s Law tells us that ‘when a measure becomes a target, it ceases to be a good measure.’

We can see variations of this in all contexts – from people losing weight through crash diets only to become nutritionally deficient to politicians undertaking popular measures to win votes rather than solving real problems.

Narrowly defined targets can become proxy of the goal while ignoring several other factors that contribute to accomplishing the real and meaningful outcome.

In an organizational context, how do we manage this? A few things come to mind:

✔Use holistic/systematic measures: Find and link measures that capture various interconnected aspects of the desired outcome.

✔Use a combination of qualitative and quantitative measures to gain more comprehensive understanding.

✔Reframe metrics as a tool to learn and adapt: Build team rituals to have a dialogue on leading indicators to learn, adapt and course correct.

✔Assess impact of narrow measure on qualitative aspects – unintended consequences in things like delivering value, cross-functional collaboration, cultural precedence etc.

▶ Over to you: How would you manage metrics so that they enable right behaviors?

Here’s a sketchnote summary on Goodhart’s Law.

Updated: Visual Leadership Pack HD Sketchnotes

If you liked the sketchnote summary above, check out the Visual Leadership Pack of HD Sketchnotes – a compilation of high-resolution sketchnotes with 68+ powerful (and timeless) ideas to elevate your leadership and learning game.

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Maintaining a Powerful LinkedIn Profile: A Guide for Senior Executives https://topspinner.net/maintaining-a-powerful-linkedin-profile-a-guide-for-senior-executives/ https://topspinner.net/maintaining-a-powerful-linkedin-profile-a-guide-for-senior-executives/#respond Tue, 20 Aug 2024 13:13:52 +0000 https://topspinner.net/?p=72400

Maintaining a Powerful LinkedIn Profile: A Guide for Senior Executives

Your LinkedIn profile is often your first introduction to potential employers, partners and colleagues. For senior executives, maintaining a powerful LinkedIn profile is a crucial tool for personal branding and networking, not just a summary of professional achievements like a resume. Keeping your profile updated and aligned with your professional goals is essential. Here are ten practical tips for senior executives on maintaining a powerful LinkedIn profile:

Use a Professional Profile Photo and Cover Image. Your profile photo and cover image are your first visual impressions. Make sure they are:

Professional: Use a high-quality headshot in professional attire rather than a casual photo.
Updated: Replace your headshot regularly to reflect how you currently appear.
Brand-consistent: Ensure the cover image aligns with your personal or corporate brand.

Optimize Your Headline. Your LinkedIn headline goes beyond your current job title, encapsulating your expertise and the value you bring. It can also clarify your job title since titles vary in scope across industries. For senior executives:

Focus on your core strengths and leadership qualities.
Promote your professional brand. Since many people skim your profile, your headline is an opportunity to describe your expertise succinctly.
Include keywords relevant to your industry and role, facilitating easier discovery by recruiters, potential employers and industry peers.

Craft a Compelling Summary. The summary section offers a prime opportunity to tell your story. Aim for a narrative that:

Highlights your leadership philosophy and accomplishments.
Reflects your career trajectory, demonstrating growth and the impact you’ve made.
Incorporates keywords to enhance visibility.

Update Your Skills and Certifications. The skills and certifications section is not an afterthought but an important component of your LinkedIn profile. Ensure it reflects:

The latest skills you have developed, especially those critical to executive leadership.
Recent certifications or courses completed, showcasing your commitment to continuous learning.

Customize Your LinkedIn URL. A customized LinkedIn URL looks cleaner on your business card or email signature and makes your profile easier to find. Aim for a URL that includes:

Your full name.
If possible, a professional qualifier (e.g., MBA, CPA, JD).

Regularly Update Your Experience. Your professional experience should be more than a list of job titles. For each role:

Detail your responsibilities and the strategic initiatives you have led.
Quantify achievements with metrics to provide context and demonstrate impact.
Update your experience section regularly to reflect new responsibilities and successes.

Review and Refine Privacy Settings. Finally, review your privacy settings to ensure your profile’s visibility aligns with your networking and career goals.

Verify your LinkedIn profile settings to specify who can see your connections, updates and various profile sections.
Consider temporarily adjusting visibility settings while actively updating your LinkedIn profile to avoid repetitive notifications to your network.
Check these privacy settings regularly, as LinkedIn frequently modifies features.

Showcase Your Thought Leadership. Congratulations! Now that you have perfected your LinkedIn profile, it is essential to maintain your presence. LinkedIn is an excellent platform for sharing insight and adding value to your network, which will help position you as an expert in your field. Consider:

Publishing articles on industry trends, challenges and innovations.
Sharing relevant content with thoughtful commentary.
Participating in discussions to elevate your status as an industry thought leader.

Leverage Recommendations and Endorsements. Recommendations and endorsements from peers, colleagues and industry leaders lend credibility to your profile. To enhance this section:

Politely ask for recommendations from those familiar with your work and leadership (and offer to recommend them in return).
Endorse skills of your connections, encouraging reciprocity.

Engage with Your Network. Active engagement on LinkedIn boosts your visibility and demonstrates your commitment to your professional community. Effective strategies include:

Commenting on and sharing interesting posts.
Congratulating connections on their professional milestones.
Participating in relevant groups to expand your network.

For senior executives, maintaining a well-curated LinkedIn profile is crucial to personal branding and professional networking. By following these tips, you can ensure your profile accurately reflects your leadership caliber and expertise, positioning you favorably in your industry. Remember, a dynamic LinkedIn profile can be one of your greatest assets in your career and professional networking.

For more career insight for senior executives, see my companion article, Finding a Job After 50.

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Mindset of Leaders who are Friction Fixers https://topspinner.net/mindset-of-leaders-who-are-friction-fixers/ https://topspinner.net/mindset-of-leaders-who-are-friction-fixers/#respond Tue, 20 Aug 2024 13:11:41 +0000 https://topspinner.net/?p=72398

I recently interacted with a senior business leader of a large organization. During our conversation he mentioned, “Our biggest enemy is not our competitors but our own complexity as an organization in form of organizational design, structures, processes, culture, systems, tools, scale and metrics.”

Throughout my career, I have consistently seen increasing level of internal pushback as an organization scales and grows. I have also seen leaders at both ends of the spectrum – ones who worked their way through complexity to create alignment and the ones whose grand strategies failed because of internal forces holding back. 

This complexity creates what Bob Sutton and Huggy Rao call Friction – forces that hamper workplace efficiency. In their new book, The Friction Project: How Smart Leaders Make The Right Things Easier and The Wrong Things Harder, the authors explore what creates these operational obstacles in the workplace end what leaders can do about it.

The book delves into “friction fixing” and how leaders can eliminate bad friction that makes doing the right things easy and use good friction to make the wrong things harder to do. The book underlines the role of leader as a “friction fixers” and offers useful strategies for leaders to create and less miserable and more productive workplace.

Here is a short visual summary of how leaders can approach friction fixing:

Related Reading at QAspire.com

Updated: Visual Leadership Pack HD Sketchnotes

If you liked the sketchnote summary above, check out the Visual Leadership Pack of HD Sketchnotes – a compilation of high-resolution sketchnotes with 88+ powerful (and timeless) ideas to elevate your leadership and learning game.

RTBblogimage

 

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Pearson Partners Named one of America’s Best Executive Search Firms by Forbes https://topspinner.net/pearson-partners-named-one-of-americas-best-executive-search-firms-by-forbes/ https://topspinner.net/pearson-partners-named-one-of-americas-best-executive-search-firms-by-forbes/#respond Tue, 20 Aug 2024 13:09:08 +0000 https://topspinner.net/?p=72395

We are thrilled to announce that Forbes has once again named Pearson Partners International one of America’s Best Executive Search Firms. This marks the fourth year of this distinction for our commitment to excellence in executive search and leadership consulting.

As the recruitment landscape stabilizes from the tumultuous period known as the “Great Resignation,” more executives are expressing satisfaction with their current employment. A recent survey by ZipRecruiter reveals that over 86% of new hires are content in their roles, a stark contrast to the job-hopping trends observed in previous years. This increased job satisfaction poses renewed challenges for recruiting, as fewer leaders are open to new opportunities. Combined with the looming Baby Boomer retirement wave, an ever-greater need for effective succession planning, the integration of AI into human resources functions, and a continuing focus on diversity, equity, and inclusion, our role as leadership consultants has never been more vital. We are dedicated to helping our clients navigate these complexities to ensure successful executive recruitment, effective retention and robust succession planning.

Recognizing this shift in the recruitment landscape, Forbes has partnered again with market research firm Statista to rank America’s Best Executive Search Firms, highlighting leaders in executive search like Pearson Partners International. We have earned this prestigious accolade four times in the eight years Forbes has chosen the honorees, including 2017 (the list’s inaugural year), 2018, 2023 and 2024.

“It is a privilege to be recognized as one of America’s Best Executive Search Firms by Forbes for the fourth time. This honor reaffirms our unwavering commitment to excellence and the trust our clients place in us.”

– Keith Pearson, Chairman & CEO, Pearson Partners International

Keith Pearson, Chairman & CEO of Pearson Partners International, said, “We extend our heartfelt congratulations to our executive search peers joining us in earning this distinguished honor, particularly our colleagues at our fellow IIC Partners firms, Dinte Executive Search in Washington D.C. and Furst Group in Chicago. As we navigate a generational shift in leadership and prepare for a wave of executive retirement, Pearson Partners remains dedicated to connecting leading companies with talented professionals, ensuring seamless transitions and sustained organizational success.”

“Collaborating with our fellow IIC Partners firm leaders also earning this distinction is an honor that enhances our collective success.”

– Renee Arrington, President & COO, Pearson Partners International

Renee Arrington, Pearson Partners International President & COO, added, “We are thrilled to share this accolade with such distinguished executive search firms, who represent our shared commitment to quality and integrity. Collaborating with our fellow IIC Partners firm leaders Samuel Dinte, Bob Clarke, Sherrie Barch, and our team at Pearson Partners International is an honor that enhances our collective success.”

Partnering with Forbes, Statista surveyed more than 9,300 recruiters, HR leaders, hiring managers and candidates to solicit their recommendations and assessments of executive search firms with whom they had recently worked. The firms earning the highest rankings made it onto the list of the top 150 companies specializing in filling positions with base salaries over $100,000. As with all Forbes lists, there is no fee to participate or be selected. Learn more about the methodology.

View the 2024 Forbes list of America’s Best Executive Search Firms.

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The Fred Factor 20th Anniversary Edition is Out! https://topspinner.net/the-fred-factor-20th-anniversary-edition-is-out/ https://topspinner.net/the-fred-factor-20th-anniversary-edition-is-out/#respond Tue, 20 Aug 2024 13:08:06 +0000 https://topspinner.net/?p=72392

I’m thrilled to announce the relaunch of my New York Times bestselling book, “The Fred Factor- How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary” 🤗–Discover how small acts of passion and creativity can make a big difference in your work and life ✨ This true story of an ordinary mail carrier who transforms the everyday into the extraordinary is AVAILABLE NOW on Amazon in an updated twentieth-anniversary edition 📖

Mark Sanborn is an award winning speaker, leadership strategist and Leadership Expert in Residence at High Point University, the Premier Life Skills University. He also advises executives and professional speakers on how to speak more powerfully. For more information about his work, visit www.marksanborn.com. 

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The Power of Quiet Persistence: Why Quiet Quitting Is Not the Answer https://topspinner.net/the-power-of-quiet-persistence-why-quiet-quitting-is-not-the-answer/ https://topspinner.net/the-power-of-quiet-persistence-why-quiet-quitting-is-not-the-answer/#respond Tue, 20 Aug 2024 13:07:17 +0000 https://topspinner.net/?p=72389

In recent discussions about workplace culture, the term “quiet quitting” has emerged, describing employees doing the bare minimum to get by without formally resigning. While this might seem like a reasonable response to burnout or dissatisfaction, an alternative approach is far more effective: “quiet persistence.” This concept involves staying committed to your job and goals, providing a more constructive path than quietly quitting.

Part II in our series about The Perils of Quiet Quitting: A Guide for Leaders

The Art of Quiet Persistence

Quiet persistence is about maintaining focus on your work and goals, even when faced with challenges or setbacks. It involves being steady and consistent in your efforts rather than making impulsive decisions based on emotions or temporary frustrations. This approach requires patience, resilience and a strong sense of purpose, which sharply contrasts with the disengagement of quiet quitting.

Building Trust and Credibility

One of the primary benefits of quiet persistence is that it helps you build trust and credibility with your colleagues and superiors. Consistently delivering results and demonstrating dedication to your work makes you reliable and dependable. Over time, this perception can lead to increased opportunities, responsibilities and respect within your organization—outcomes that are much less likely to result from the invisibility that can result from quiet quitting.

Overcoming Challenges

Every job comes with its share of challenges and obstacles. Quiet quitting in the face of difficulty may provide temporary relief, but it doesn’t address the underlying issues. In contrast, quiet persistence encourages tackling challenges head-on, finding creative solutions and learning from experiences. This persistence can lead to personal and professional growth that quiet quitting would hinder.

Contributing to a Positive Work Culture

Quietly persisting in your job can also contribute to a positive work culture. When team members see others staying committed and focused, it can inspire them to do the same. This reinforcement creates a supportive environment where everyone is motivated to do their best work and contribute to the team’s success, unlike the demotivating effects of widespread quiet quitting.

Understanding the Reasons for Quiet Quitting

The reasons behind quiet quitting are varied but often include:

Lack of Recognition: When efforts go unnoticed, disillusionment can follow.Insufficient Compensation: Feeling undervalued financially can trigger disengagement.
Burnout: High stress without adequate support leads to withdrawal as a coping mechanism.
Mismatched Job Expectations: A disparity between a role’s responsibilities and an employee’s expectations can lead to dissatisfaction.

Recognizing and addressing these root causes is crucial to mitigate the negative consequences of quiet quitting.

Knowing When to Pivot: When Quiet Persistence Is Not Working

While quiet persistence is valuable, knowing when to pivot or make a change is essential. There may be situations where leaving is the right decision, such as when you are in a toxic work environment, or your values are fundamentally at odds with the organization. However, even in these cases, how you exit can reflect your commitment to professionalism and integrity.

For Individuals: Cultivating Quiet Persistence

Cultivating quiet persistence requires self-awareness, discipline and a focus on long-term goals. Here are some tips for developing this valuable trait:

Set Clear Goals: Define what success looks like for you and create a plan to achieve it.
Stay Positive: Maintain a positive attitude even in challenging times, focusing on solutions rather than problems.
Seek Feedback: Regularly seek feedback from colleagues and supervisors to identify areas for improvement and growth.
Practice Patience: Understand that progress takes time, and be patient with yourself and others.
Stay Flexible: Be open to adapting your approach as needed while staying true to your core values and goals.

For Leaders: Steps to Encourage Quiet Persistence

For leaders, addressing the root causes of quiet quitting can encourage quiet persistence and cultivate a more vibrant and committed workforce. Consider the following tips:

Enhance Engagement Practices: Regular feedback and recognition can boost morale and motivation.
Promote a Balanced Workload: Ensuring employees are neither underutilized nor overwhelmed is vital to engagement.
Foster an Open Culture: Encouraging open dialogue about job satisfaction and career goals can help align individual aspirations with organizational goals.
Invest in Employee Development: Offering development opportunities encourages employees to invest their time and talents fully into their roles.

While quiet quitting might seem like a tempting solution to workplace dissatisfaction, it does not address the underlying issues. Quiet persistence offers a more constructive path and can contribute far more to your career satisfaction. By staying committed to your job and goals, you can build trust, overcome challenges, contribute to a positive work culture and ultimately achieve long-term success. Cultivating persistence requires effort and discipline, but the rewards are worth it.

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Fred Isn’t Always in Customer Service https://topspinner.net/fred-isnt-always-in-customer-service/ https://topspinner.net/fred-isnt-always-in-customer-service/#respond Tue, 20 Aug 2024 13:05:47 +0000 https://topspinner.net/?p=72386

In 2004 I wrote, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary. The 20th Anniversary Edition released June 1. 2004 I wrote, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary. The 20th Anniversary Edition released June 1.

The book is about real life (then) postal carrier, Fred Shea, who was a shining example of turning the ordinary in the extraordinary and the four principles I outlined in the book.

Many have read it and thought of it as a book about customer service, and it large part it is. But while The Fred Factor is always about service, Fred isn’t always in the customer service department.

While Fred was provided extraordinary service to the people on his postal route, other “Freds” who practice the same philosophy aren’t always in the customer service department.



And that is a challenge.

No matter how good the service rep may be, a technician at a job site can undo his or her best efforts. No matter how committed a bank teller may be, bad leadership can demoralize that individual or short-circuit best efforts by implementing bad policies.

Being a Fred isn’t about the job you hold but how you do the job. Freds can be in any department, and in the best organizations they are in every department.

Anyone can be a Fred, if they choose, and I believe everyone should aspire to be a Fred. It is important for their own success, and for the success of their organizations.

Scholastic Inc. has been in business for nearly 100 years. With $2 billion in revenue and more than 9,000 employees in 16 countries, one of their missions is to help keep books alive. Scholastic is clear about their commitment to a child’s best educational interests.

That mission informs and inspires employees throughout the organization.

Then President and CEO, the late Richard Robinson, visited a warehouse. He asked a forklift driver at a distribution center, “What is your job?” He didn’t mention his forklift or distribution. He said, “My job is to help children love to read.”

Great leaders and organizations know that forklifts and distribution centers are means to a greater end if you have the right mission.

Anyone can be a Fred. And the more people in more departments in your organization who are, the more extraordinary your organization will be.

Mark Sanborn is an award winning speaker, leadership strategist and Leadership Expert in Residence at High Point University, the Premier Life Skills University. He also advises executives and professional speakers on how to speak more powerfully. For more information about his work, visit www.marksanborn.com. 

Author: Mark Sanborn

Mark is recognized globally as an expert on leadership, customer service and organizational performance.

A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.

Mark teaches his clients to BE EXTRAORDINARY™.

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How to be a Boldly Inclusive Leader https://topspinner.net/how-to-be-a-boldly-inclusive-leader/ https://topspinner.net/how-to-be-a-boldly-inclusive-leader/#respond Tue, 20 Aug 2024 13:03:14 +0000 https://topspinner.net/?p=72383

In today’s world of work, being inclusive as a leader isn’t optional. In many companies I work with and consult, inclusion is used as a mere buzzword that doesn’t translate into any tangible behavioral change. The reason I feel leaders who preach inclusion and not practice it is because it is hard. Paying lip service to inclusion may give you some brownie points, but practicing inclusion leads to remarkable results. 

Practicing Inclusion is Transformative

When Satya Nadella took charge as Microsoft’s CEO, the company was struggling with fairly rigid culture and stagnation. Nadella emphasized the importance of being a learning leader, adopting a growth mindset and working collaboratively with empathy. He worked hard at breaking down silos, encouraged employees to learn from each other, be customer centric, embrace diverse perspectives and work as one team to accomplish common goals. He conducted regular town-halls, institutionalized mentoring programs, conducted open forums to elicit ideas and concerns.

“Inclusion is not a matter of political correctness. It is the key to growth.”– Jesse Jackson

The culture shifted over the years, so did the outcomes. Microsoft’s Azure cloud platform was accomplished through a rigorous cross-functional collaboration. Under Nadella’s leadership, Microsoft transformed into a dynamic and forward-thinking organization resulting in growth and innovation.

Nadella’s story underlines what research from McKinsey & Co. suggests: That companies with diverse leadership are 33% more likely to achieve above-average profitability. 

The Boldly Inclusive Leader

In this context, I read Minette Norman’s book “The Boldly Inclusive Leader” with great interest. The book is a compelling guide for leaders to foster a more inclusive workplace. Norman provides actionable strategies and insights to build an inclusive culture through foundations of continuous learning, active listening, authentic communication, and creating psychologically safe environment for people to thrive. For me, Norman’s insights on being self-aware and being willing to embrace discomfort stood out. She reframes difficult experiences as “learning opportunities” and encourages leaders to reflect on their biases when dealing with people.

A Sketchnote on What Boldy Inclusive Leaders Do

The book is a must read if you are looking for a powerful and actionable guide to being more inclusive. Here is a sketchnote synthesizing some of the key ideas that truly stood out for me:

Updated: Visual Leadership Pack HD Sketchnotes

If you liked the sketchnote summary above, check out the Visual Leadership Pack of HD Sketchnotes – a compilation of high-resolution sketchnotes with 90+ powerful (and timeless) ideas to elevate your leadership and learning game.

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